Hochschulschrift
Digital technology in service encounters : effects on frontline employees and customer responses
- Alternative title
-
The effects of digital technology on frontline employees and customer responses in service encounters
- Location
-
Deutsche Nationalbibliothek Frankfurt am Main
- ISBN
-
9783658378844
3658378840
- Dimensions
-
21 cm, 386 g
- Extent
-
xviii, 271 Seiten
- Language
-
Englisch
- Notes
-
Illustrationen
Universität Koblenz-Landau, Dissertation, 2021
- Keyword
-
Dienstleistungsbetrieb
Digitalisierung
Kundendienst
Neue Technologie
Technikbewertung
- Event
-
Veröffentlichung
- (where)
-
Wiesbaden, Germany
- (who)
-
Springer Gabler
- (when)
-
[2022]
- Creator
- Contributor
- Table of contents
- Rights
-
Bei diesem Objekt liegt nur das Inhaltsverzeichnis digital vor. Der Zugriff darauf ist unbeschränkt möglich.
- Last update
-
11.03.2025, 12:21 PM CET
Data provider
This object is provided by:
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Object type
- Hochschulschrift
Associated
- Christ-Brendemühl, Sonja
- Springer Fachmedien Wiesbaden
- Springer Gabler
Time of origin
- [2022]
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