Artikel
Exploring the effects of service provider's organizational support and empowerment on employee engagement and well-being
This paper aims to explore the effects of a service provider's organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n = 153) of a therapeutic and rehabilitation service provider in Dhaka, Bangladesh reveals that both organizational support and organizational empowerment have positive influences on employee well-being. Although organizational support has the largest effect on employee engagement, the influence of organizational empowerment on employee engagement is not a significant factor. However, employee engagement influences their well-being. The study findings provide insights by explaining the roles that a service provider can play to enhance employee well-being and the strategies that managers can take to realize the positive effects of organizational support and empowerment on well-being.
- Language
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Englisch
- Bibliographic citation
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Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 7 ; Year: 2020 ; Issue: 1 ; Pages: 1-19 ; Abingdon: Taylor & Francis
- Classification
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Management
- Subject
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organizational support
organizational empowerment
employee engagement
employee well-being
transformative service research
- Event
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Geistige Schöpfung
- (who)
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Rahman, Arafat
Björk, Peter
Ravald, Annika
- Event
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Veröffentlichung
- (who)
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Taylor & Francis
- (where)
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Abingdon
- (when)
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2020
- DOI
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doi:10.1080/23311975.2020.1767329
- Handle
- Last update
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10.03.2025, 11:42 AM CET
Data provider
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Rahman, Arafat
- Björk, Peter
- Ravald, Annika
- Taylor & Francis
Time of origin
- 2020
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