Arbeitspapier

Consumer awareness and the use of payment media: evidence from young Finnish consumers

In the market for payment media, some consumers use only one medium when paying for their point-of-sale transactions, while others use many. This pattern reflects the diffusion of new payment media, because a payment method innovation is typically first used simultaneously with the established methods. We study the use of multiple payment media by employing data on young Finnish consumers. We find that the use of multiple payment media is directly related to consumer awareness and that not controlling for the endogeneity of awareness can bias its effect downwards. These results suggest that increasing consumer awareness may have been underlying the rise of debit card use around the world. It could also speed up the adoption of new means of payment, such electronic money and mobile payments. To the extent that antitrust concerns in the market for payment media stem from the lack of information, improving consumer awareness could be a remedy.

ISBN
978-952-462-419-0
Language
Englisch

Bibliographic citation
Series: Bank of Finland Research Discussion Papers ; No. 2/2008

Classification
Wirtschaft
Financial Institutions and Services: General
Monetary Policy, Central Banking, and the Supply of Money and Credit: Other
Subject
payment media
consumer awareness
adoption of financial technology

Event
Geistige Schöpfung
(who)
Hyytinen, Ari
Takalo, Tuomas
Event
Veröffentlichung
(who)
Bank of Finland
(where)
Helsinki
(when)
2008

Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Arbeitspapier

Associated

  • Hyytinen, Ari
  • Takalo, Tuomas
  • Bank of Finland

Time of origin

  • 2008

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