Antecedents of turnover intention among Gen z in Vietnam: The mediating role of affective commitment

Artikel

Turnover intention (TI) in many countries has been widely discussed, but research on the turnover intention by Gen Z in Vietnam is still in its infancy. This study examines the role of affective commitment (AC) as a mediator in the relationship between job satisfaction (JOS), emotional exhaustion (EE), and TI. A survey dataset with 602 observations was primarily collected from major cities in Vietnam, and partial least squares structural equation modeling (PLS-SEM) was applied. The results indicate that AC is closely related to EE. Moreover, EE has a significant direct impact on TI. However, unlike previous studies, no direct relationship was found between JOS and TI for Gen Z in Vietnam. Given the increasing number of new small and medium-sized businesses in Vietnam, this study contributes significantly to helping organizations plan more rational human resource policies.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 10 ; Year: 2023 ; Issue: 3 ; Pages: 1-21

Classification and Topics

• Classification: Management
• Subject: affective commitment ; emotional exhaustion ; Gen Z ; job satisfaction ; turnover intention

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): Do, Duc Anh ; Doan, Quynh Diem ; Vu, Linh Khanh ; Le, Thu Thi ; Tran, Nguyet Minh ; Nguyen, Giang Linh
• Event: Veröffentlichung
• (who): Taylor & Francis
• (where): Abingdon
• (when): 2023

Further information

• DOI: doi:10.1080/23311975.2023.2267811
• Last update: 10.03.2025, 11:43 AM CET