Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

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Location: Deutsche Nationalbibliothek Frankfurt am Main

Extent: Online-Ressource, 10 S.

Language: Englisch

Notes: Veröffentlichungsversion

Classification: Wirtschaft

Event: Veröffentlichung

(where): Wien

(when): 2003

Creator: Holtgrewe, Ursula

URN: urn:nbn:de:0168-ssoar-216833

Rights: Open Access unbekannt; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.

Last update: 15.08.2025, 7:22 AM CEST

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Associated

Holtgrewe, Ursula

Time of origin

2003

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Recognition of service and authorship: struggles in and around the knowledge economy; contribution to the Conference Participation between Markets and Organizational Democracy

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Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

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Other Objects (12)

Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Researching call centres: gathering results and theories

Researching call centres: gathering results and theories

Call centres: constructing flexibility

Call centres: constructing flexibility

Recognition of service and authorship: struggles in and around the knowledge economy; contribution to the Conference Participation between Markets and Organizational Democracy

Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Researching call centres: gathering results and theories

Researching call centres: gathering results and theories

Call centres: constructing flexibility

Call centres: constructing flexibility

Recognition of service and authorship: struggles in and around the knowledge economy; contribution to the Conference Participation between Markets and Organizational Democracy

Managing flexibility at organisational boundaries: the case of telephone call centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Restructuring Gendered Flexibility in Organizations: a Comparative Analysis of Call Centres in Germany

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Recognition, intersubjectivity and service work: labour conflicts in call centres

Researching call centres: gathering results and theories

Researching call centres: gathering results and theories

Call centres: constructing flexibility

Call centres: constructing flexibility

Recognition of service and authorship: struggles in and around the knowledge economy; contribution to the Conference Participation between Markets and Organizational Democracy

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