Artikel
A structural equation model of customer satisfaction and future purchase of mail-order speciality food
Analyses the relationship between satisfaction with mail-order speciality food attributes, overall satisfaction, and likelihood of future purchase using a structural equation model. The results indicate that customer satisfaction is associated with both service and product features of mail order speciality food.
- Language
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Englisch
- Bibliographic citation
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Journal: International Journal of Business Science & Applied Management (IJBSAM) ; ISSN: 1753-0296 ; Volume: 1 ; Year: 2006 ; Issue: 1 ; Pages: 1-13 ; s.l.: International Journal of Business Science & Applied Management
- Classification
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Management
- Subject
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customer satisfaction
re-purchase intentions
speciality mail order food
structural equation modelling
- Event
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Geistige Schöpfung
- (who)
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Mai, Li-Wei
Ness, Mitchell R.
- Event
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Veröffentlichung
- (who)
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International Journal of Business Science & Applied Management
- (where)
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s.l.
- (when)
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2006
- Handle
- Last update
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10.03.2025, 11:42 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Mai, Li-Wei
- Ness, Mitchell R.
- International Journal of Business Science & Applied Management
Time of origin
- 2006
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