Arbeitspapier

Why do banks reward their customers to use their credit cards?

Using a unique administrative level dataset from a large and diverse U.S. financial institution, we test the impact of rewards on credit card spending and debt. Specifically, we study the impact of cash-back rewards on individuals before and during their enrollment in the program. We find that with an average cash-back reward of $25, spending and debt increases by $79 and $191 a month, respectively during the first quarter. Furthermore, we find that cardholders who do not use their card prior to the cash-back program increase their spending and debt more than cardholders with debt prior to the cash-back program. In addition, we find that 11 percent of cardholders that did not use their cards in the previous 3 months prior to the cash-back program spent at least $50 in the first month of the program. Finally, we find heterogeneous responses by demographic and credit constraint characteristics.

Language
Englisch

Bibliographic citation
Series: Working Paper ; No. 2010-19

Classification
Wirtschaft
Subject
Household Finance
Credit Cards
Consumption
Financial Incentives
Rewards

Event
Geistige Schöpfung
(who)
Agarwal, Sumit
Chakravorti, Sujit
Lunn, Anna
Event
Veröffentlichung
(who)
Federal Reserve Bank of Chicago
(where)
Chicago, IL
(when)
2010

Handle
Last update
10.03.2025, 11:42 AM CET

Data provider

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Arbeitspapier

Associated

  • Agarwal, Sumit
  • Chakravorti, Sujit
  • Lunn, Anna
  • Federal Reserve Bank of Chicago

Time of origin

  • 2010

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