Segmentation of life insurance customers based on their profile using fuzzy clustering

Abstract: In the current competitive environment, companies will be able to adjust business strategies, they use market segmentation based on practical ways rather than using traditional approaches or incomplete and impractical mass marketing. In recent years, mining has gained attention and popularity in the business world. The goal of data mining projects is to convert the raw data into useful information. Clustering can also be used to explore differences in attitudes and intentions of the clients. In this study, we used fuzzy clustering on 1071 life insurance customers during March to October 2014. Results show that the optimal number of clusters was 2 which were named as "investment" and "life safety". Some suggestions are presented to improve the performance of the insurance company

Standort
Deutsche Nationalbibliothek Frankfurt am Main
Umfang
Online-Ressource
Sprache
Englisch
Anmerkungen
Veröffentlichungsversion
begutachtet (peer reviewed)
In: International Letters of Social and Humanistic Sciences (2015) 61 ; 17-24

Klassifikation
Soziale Probleme, Sozialdienste, Versicherungen

Ereignis
Veröffentlichung
(wo)
Mannheim
(wann)
2015
Urheber
Jandaghi, Gholamreza
Moradpour, Zahra

DOI
10.18052/www.scipress.com/ILSHS.61.17
URN
urn:nbn:de:101:1-2019072814341084959719
Rechteinformation
Open Access; Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Letzte Aktualisierung
25.03.2025, 13:46 MEZ

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Beteiligte

  • Jandaghi, Gholamreza
  • Moradpour, Zahra

Entstanden

  • 2015

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