Artikel

The role of organizational learning in understanding relationship between total quality management and organizational performance

Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is known about the mechanism through which TQM helps organizations to create this performance. The incorporation of organizational learning capability in the goals and objectives of TQM may help us understand TQMperformance relationship. This study focuses on the interrelationship among TQM practices, organizational learning capability and organizational performance in textile sector of Pakistan. Moreover, this study also investigates organizational learning capability as a mediator between TQM practices and organizational performance. The results are based on the empirical data collected from a self-administrative survey from 270 managers working in 90 organizations of the textile sector. Hierarchical linear modeling is used to examine the hypothesized relations. The results reveal that both TQM practices and organizational learning capability of the manufacturing firms significantly impact their performance. The mediating role of organizational learning capability between TQM-performance is fully supported by our data. The implications for the theory and practice are discussed along with direction for the future research.

Sprache
Englisch

Erschienen in
Journal: Pakistan Journal of Commerce and Social Sciences (PJCSS) ; ISSN: 2309-8619 ; Volume: 9 ; Year: 2015 ; Issue: 1 ; Pages: 282-302 ; Lahore: Johar Education Society, Pakistan (JESPK)

Klassifikation
Wirtschaft
Thema
Organizational performance
organizational learning capability
total quality
management
textile sector
Pakistan

Ereignis
Geistige Schöpfung
(wer)
Mahmood, Shahid
Qadeer, Faisal
Ahmad, Aftab
Ereignis
Veröffentlichung
(wer)
Johar Education Society, Pakistan (JESPK)
(wo)
Lahore
(wann)
2015

Handle
Letzte Aktualisierung
10.03.2025, 11:46 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Mahmood, Shahid
  • Qadeer, Faisal
  • Ahmad, Aftab
  • Johar Education Society, Pakistan (JESPK)

Entstanden

  • 2015

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