Artikel

Trust in management in organizations

It is not possible for a formal employment contract to detail everything an employee should do and when. Informal relationships, in particular trust, allow managers to arrange a business in a more productive way; high-trust firms are both more profitable and faster growing. For example, if they are trusted, managers can delegate decisions to employees with confidence that employees will believe the promised rewards. This is important because employees are often better informed than their bosses. Consequently, firms that rely solely on formal contracts will miss profitable opportunities.

Language
Englisch

Bibliographic citation
Journal: IZA World of Labor ; ISSN: 2054-9571 ; Year: 2023

Classification
Wirtschaft
Human Capital; Skills; Occupational Choice; Labor Productivity
Personnel Management; Executives; Executive Compensation
Personnel Economics: Labor Management
Subject
management
trust
productivity
profitability

Event
Geistige Schöpfung
(who)
Meagher, Kieron J.
Wait, Andrew
Event
Veröffentlichung
(who)
Institute of Labor Economics (IZA)
(where)
Bonn
(when)
2023

DOI
doi:10.15185/izawol.507
Handle
Last update
10.03.2025, 11:42 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Meagher, Kieron J.
  • Wait, Andrew
  • Institute of Labor Economics (IZA)

Time of origin

  • 2023

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