Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: a Longitudinal Study of Ongoing Sensemaking of Emerging Technologies

Abstract: Digital journalism studies have done little in terms of studying longitudinally the interrelationships between emerging technology and convergent news practices. This study addresses that void by using a sensemaking approach to examine how emerging technology was appropriated and enacted in the convergent news activities of newsworkers, and how they made sense of the emerging technologies over two and a half years. Our study analyzes two newsrooms in Singapore: 1) a digital-first legacy newspaper, and 2) an independent digital-only news startup. This article employs the Infotendencias Group’s (2012) analytical framework and its four dimensions of news convergence: i) business, ii) professional, iii) technological, and iv) contents. Additionally, it proposes and employs a fifth dimension: v) audience-centric engagement. The fifth dimension is based on the concept of "measurable journalism" (Carlson, 2018), analyzing how its actors influence the relationship between newsrooms and the

Object Details

• Location: Deutsche Nationalbibliothek Frankfurt am Main
• Extent: Online-Ressource
• Language: Englisch
• Notes: Veröffentlichungsversion ; begutachtet (peer reviewed) ; In: Media and Communication ; 7 (2019) 1 ; 153-165

Classification and Topics

• Classification: Nachrichtenmedien, Journalismus, Verlagswesen

Contributors, Places and Time

• Event: Veröffentlichung
• (where): Mannheim
• (when): 2019
• Creator: Chua, Sherwin ; Westlund, Oscar

Further information

• DOI: 10.17645/mac.v7i1.1760
• URN: urn:nbn:de:101:1-2019052715341162787911
• Rights: Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
• Last update: 14.08.2025, 11:00 AM CEST