Hochschulschrift

Workflow-based process controlling : foundation, design, and application of workflow driven process information systems

Workflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization?s performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research. Michael zur Muehlen is Assistant Professor of Information Systems at Stevens Institute of Technology in Hoboken, NJ, USA, where he directs the SAP/IDS Center of Excellence in Business Process Innovation. Michael is an active contributor to several standardization groups in the workflow domain, and a director of the AIS special interest group on Process Automation and Management.

Standort
Deutsche Nationalbibliothek Frankfurt am Main
ISBN
9783832503888
3832503889
Maße
24 cm
Umfang
XIV, 282 S.
Sprache
Englisch
Anmerkungen
graph. Darst.
Zugl.: Münster (Westfalen), Univ., Diss., 2002

Erschienen in
Advances in information systems and management science ; Bd. 6

Klassifikation
Management
Schlagwort
Prozessmanagement
Controlling
Managementinformationssystem

Ereignis
Veröffentlichung
(wo)
Berlin
(wer)
Logos-Verl.
(wann)
2004
Urheber

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Objekttyp

  • Hochschulschrift

Beteiligte

Entstanden

  • 2004

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