Artikel
The influence of organisational culture on the Total Quality Management programme performance
This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron's framework, we have tested the connection between a quality culture taxonomy and TQM programme performance using data from a survey carried out with 113 Spanish companies that have implemented TQM systems. A structural equation modelling is proposed to assess the links between both types of constructs using the Partial Least Squares (PLS) technique. The most substantial results confirm, in the sample analysed, the relationship between quality culture types and the TQM programme performance, and there being different influence levels of the quality cultures.
- Language
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Englisch
- Bibliographic citation
-
Journal: Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE) ; ISSN: 1135-2523 ; Volume: 18 ; Year: 2012 ; Issue: 3 ; Pages: 183-189 ; Amsterdam: Elsevier
- Classification
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Management
Business Administration: General
Corporate Culture; Diversity; Social Responsibility
Firm Performance: Size, Diversification, and Scope
Multiple or Simultaneous Equation Models: Cross-Sectional Models; Spatial Models; Treatment Effect Models; Quantile Regressions; Social Interaction Models
- Subject
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quality culture
performance
total quality management
- Event
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Geistige Schöpfung
- (who)
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Roldán, José L.
Leal-Rodríguez, Antonio L.
Leal, Antonio G.
- Event
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Veröffentlichung
- (who)
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Elsevier
- (where)
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Amsterdam
- (when)
-
2012
- DOI
-
doi:10.1016/j.iedee.2012.05.005
- Handle
- Last update
-
10.03.2025, 11:44 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Roldán, José L.
- Leal-Rodríguez, Antonio L.
- Leal, Antonio G.
- Elsevier
Time of origin
- 2012
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