Artikel

Congruence of market orientation and organizational learning: Performance perspective

The purpose of this study is to investigate the relationship between market orientation, organizational learning and organizational performance. The study follows quantitative research strategy and cross-sectional survey design to collect data from manufacturing firms operating in Pakistan. Regression analysis and structural equation modeling techniques are used to analyze data. Results indicate that both market orientation and organizational learning significantly affect organizational performance. Additionally, customer orientation and inter-functional coordination are also positively related with all dimensions of organizational learning. Competitor orientation is significantly related with only knowledge interpretation dimension of organizational learning. This research explains how customer knowledge and competitor knowledge is instrumental towards an organization's learning behavior. This research is valuable to practitioners as they can learn how customer knowledge can provide them with multiple opportunities to create superior value. Similarly, competitor related knowledge is instrumental in drawing a competitive strategy to win customers. This paper is novel as it confirms market orientation as an antecedent of organizational learning. Furthermore, the paper explores significant implications of components of market orientation for organizational learning sub-processes.

Language
Englisch

Bibliographic citation
Journal: Pakistan Journal of Commerce and Social Sciences (PJCSS) ; ISSN: 2309-8619 ; Volume: 12 ; Year: 2018 ; Issue: 1 ; Pages: 309-329 ; Lahore: Johar Education Society, Pakistan (JESPK)

Classification
Wirtschaft
Subject
market orientation
customer orientation
competitor orientation
organizational learning
Inter-functional Coordination
knowledge acquisition
knowledge distribution
knowledge interpretation

Event
Geistige Schöpfung
(who)
Ahmed, Farhan
Kitchlew, Naveda
Sami Ullah Bajwa
Khuram Shahzad
Event
Veröffentlichung
(who)
Johar Education Society, Pakistan (JESPK)
(where)
Lahore
(when)
2018

Handle
Last update
10.03.2025, 11:43 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Ahmed, Farhan
  • Kitchlew, Naveda
  • Sami Ullah Bajwa
  • Khuram Shahzad
  • Johar Education Society, Pakistan (JESPK)

Time of origin

  • 2018

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