Resale Maintenance and the Service Argument: Efficiency Effects

Arbeitspapier

Proponents of RPM argue that RPM helps to sustain a high level of service at the point of sale and that such a high level is efficient. This paper provides a simple model which leads to the following conclusions: 1) RPM may increase or decrease the level of service. 2) Whether the service level is more efficient under RPM does not depend on the fact that service increases due to RPM. It may be lower under RPM and more efficient. 3) Whether the service level is more efficient depends on the characteristics of the heterogeneous consumers. A feature of the model which deviates from those found in the literature is the introduction of a class of consumers who do not search but decide on a purchase spontaneously.

Angaben zum Objekt

• Sprache: Englisch

Verweise und Beziehungen

• Erschienen in: Series: W.E.P. - Würzburg Economic Papers ; No. 62

Klassifikation und Themen

• Klassifikation: Wirtschaft ; Vertical Restraints; Resale Price Maintenance; Quantity Discounts ; Antitrust Law ; Oligopoly and Other Imperfect Markets
• Thema: resale price maintenance ; service ; efficiency ; Preisbindung ; Kundendienst ; Dienstleistungsqualität ; Wirtschaftliche Effizienz ; Theorie

Beteiligte, Orts- und Zeitangaben

• Ereignis: Geistige Schöpfung
• (wer): Schulz, Norbert
• Ereignis: Veröffentlichung
• (wer): University of Würzburg, Department of Economics
• (wo): Würzburg
• (wann): 2005

Weitere Informationen

• Handle: http://hdl.handle.net/10419/22348
• Letzte Aktualisierung: 10.03.2025, 11:42 MEZ