Artikel

Evaluating ocean carrier selection criteria: Perspectives of Tasmanian shippers

The purpose of this paper is to evaluate the decision process of Tasmanian shippers when selecting an ocean carrier. Data collected through an internet-based survey is described, and influential selection criteria are reported with the use of exploratory factor analysis. The findings indicate that Tasmanian shippers are both price and service conscious. Tasmanian shippers, unlike their mainland Australian counterparts, have an overwhelming reliance on maritime transportation. The exploratory factor analysis indicates that service takes precedence over price for the subjects of the study. The findings indicate that network and schedule reliability and corporate social responsibility are influential in the choice of ocean freight services. Cargo security and seasonal capacity availability are similarly influential to Tasmania shippers. The study provides insight into the decision-making process of Tasmanian shippers. In this function, it may benefit Tasmanian ocean freight service providers by describing the characteristics that Tasmanian shippers find desirable in selecting between competing carriers. Thus, ocean freight service providers can formulate necessary strategies to attract Tasmania shippers to purchase their liner services.

Sprache
Englisch

Erschienen in
Journal: Journal of Shipping and Trade (JST) ; ISSN: 2364-4575 ; Volume: 4 ; Year: 2019 ; Issue: 5 ; Pages: 1-16 ; London: SpringerOpen

Klassifikation
Management
Thema
Shippers
Tasmania freight
Freight forwarders
Ocean carriers
Selection criteria
Container service
Price attributes
Service attributes

Ereignis
Geistige Schöpfung
(wer)
Fanam, Peter Dzakah
Ackerly, Leigh
Ereignis
Veröffentlichung
(wer)
SpringerOpen
(wo)
London
(wann)
2019

DOI
doi:10.1186/s41072-019-0042-9
Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Fanam, Peter Dzakah
  • Ackerly, Leigh
  • SpringerOpen

Entstanden

  • 2019

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