Artikel

Employee turnover: The hotel industry perspective

Purpose: This study analyzes employee turnover in the under-researched context of the Gulf Cooperation Council. Methods: This study uses a qualitative approach to examine the reasons for turnover and strategies adopted within the hotel sector to reduce this turnover. Results: The findings reveal that turnover reasons are organization- and employee-specific. Strategies to reduce turnover include promoting a good work environment, providing transfer opportunities, talent and development planning, and implementing exit strategies to find out employees' reasons for leaving. These findings will benefit the hotel industry's human resource planning, as most employees are expatriates, and will reduce costs in terms of new recruitment. Implications: From a context based perspective cultural differences between employees' nationalities are a reason for turnover linked to differences in salary and benefits. "Social" and "economic" value are key elements for human resource professionals to consider when developing employee benefits.

Sprache
Englisch

Erschienen in
Journal: Journal of Tourism, Heritage & Services Marketing ; ISSN: 2529-1947 ; Volume: 8 ; Year: 2022 ; Issue: 1 ; Pages: 38-47 ; Thessaloniki: International Hellenic University

Klassifikation
Wirtschaft
Employment; Unemployment; Wages; Intergenerational Income Distribution; Aggregate Human Capital; Aggregate Labor Productivity
Sports; Gambling; Restaurants; Recreation; Tourism
Labor Turnover; Vacancies; Layoffs
Thema
Employee Turnover
Hospitality Industry
Human Resource Management

Ereignis
Geistige Schöpfung
(wer)
Michael, Noela
Fotiadis, Anestis
Ereignis
Veröffentlichung
(wer)
International Hellenic University
(wo)
Thessaloniki
(wann)
2022

DOI
doi:10.5281/zenodo.6583698
Handle
Letzte Aktualisierung
10.03.2025, 11:42 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Michael, Noela
  • Fotiadis, Anestis
  • International Hellenic University

Entstanden

  • 2022

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