Artikel
Gender differences among elderly in the use of Internet banking services
The Internet banking has changed the type of relationship between clients and banks. Today it is possible to manage accounts and all of the services online having the opportunity to compare different providers quickly and easily. The future of the Internet bank is in the type of services offered and in the way they interact with clients satisfying their needs. In this work, through a sample of 415 individuals older than 55 years, we analyse the gender gap in the use of Internet Baking and preferences for personal contact as key variables in the explanation of the frequency of use of ten services regularly offered by the Internet banking. Results show the existence of a gender gap in the frequency of use, although the level of autonomy in the preference for personal contact dilutes gender differences for some services.
- Sprache
-
Englisch
- Erschienen in
-
Journal: The International Journal of Management Science and Information Technology (IJMSIT) ; ISSN: 1923-0273 ; Year: 2015 ; Issue: 15 ; Pages: 45-52 ; Toronto: NAISIT Publishers
- Klassifikation
-
Management
- Thema
-
Elderly
Internet banking
gender gap
personal contact
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Villarejo-Ramos, Angel Fco.
Peral-Peral, Begoña
Arenas-Gaitán, Jorge
Ramón-Jerónimo, Maria Angeles
- Ereignis
-
Veröffentlichung
- (wer)
-
NAISIT Publishers
- (wo)
-
Toronto
- (wann)
-
2015
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:45 MEZ
Datenpartner
Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Villarejo-Ramos, Angel Fco.
- Peral-Peral, Begoña
- Arenas-Gaitán, Jorge
- Ramón-Jerónimo, Maria Angeles
- NAISIT Publishers
Entstanden
- 2015
Ähnliche Objekte (12)
Banking sector governance: Lessons from Hong Kong listed bands. A three year perspective analysis
Adoption of Internet banking by Iranian customer: An empirical investigation
Effects of e-banking on growth of customer base in kenyan banks
Conserving Indonesia's nature and culture through empowerment of indegenous technology in creative industry SMEs
The insight of trust engineering for 21st century organizations
Limits and shortcomings of market mechanisms to protect biodiversity and ecosystem services
Sustainable knowledge based organization from an international perspective
Embedding value-based organization: An identification of critical success factors and challenges
Employee's personal branding as a competitive advantage: A managerial approach
Segment disclosure pratices and determinants: Evidence from Romanian listed companies
Organizational effectiveness of data centers: A foundation for effective cloud architectures
Entrepreneurs: Demographic profile, who has higher chances of survival?
Banking sector governance: Lessons from Hong Kong listed bands. A three year perspective analysis
Adoption of Internet banking by Iranian customer: An empirical investigation
Effects of e-banking on growth of customer base in kenyan banks
Conserving Indonesia's nature and culture through empowerment of indegenous technology in creative industry SMEs
The insight of trust engineering for 21st century organizations
Limits and shortcomings of market mechanisms to protect biodiversity and ecosystem services
Sustainable knowledge based organization from an international perspective
Embedding value-based organization: An identification of critical success factors and challenges
Employee's personal branding as a competitive advantage: A managerial approach
Segment disclosure pratices and determinants: Evidence from Romanian listed companies
Organizational effectiveness of data centers: A foundation for effective cloud architectures
Entrepreneurs: Demographic profile, who has higher chances of survival?
Banking sector governance: Lessons from Hong Kong listed bands. A three year perspective analysis
Adoption of Internet banking by Iranian customer: An empirical investigation
Effects of e-banking on growth of customer base in kenyan banks
Conserving Indonesia's nature and culture through empowerment of indegenous technology in creative industry SMEs
The insight of trust engineering for 21st century organizations
Limits and shortcomings of market mechanisms to protect biodiversity and ecosystem services
Sustainable knowledge based organization from an international perspective
Embedding value-based organization: An identification of critical success factors and challenges
Employee's personal branding as a competitive advantage: A managerial approach
Segment disclosure pratices and determinants: Evidence from Romanian listed companies
Organizational effectiveness of data centers: A foundation for effective cloud architectures