Artikel

Nominal group technique and its applications in managing quality in higher education

Quality management is an important aspect in all kinds of businesses - manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also discusses the details of NGT working procedure and explores the areas of its further applications.

Language
Englisch

Bibliographic citation
Journal: Pakistan Journal of Commerce and Social Sciences (PJCSS) ; ISSN: 2309-8619 ; Volume: 5 ; Year: 2011 ; Issue: 1 ; Pages: 81-99 ; Lahore: Johar Education Society, Pakistan (JESPK)

Classification
Wirtschaft
Subject
Nominal group technique
quality management
higher education
Malaysia

Event
Geistige Schöpfung
(who)
Muhammad Madi Bin Abdullah
Rafikul Islam
Event
Veröffentlichung
(who)
Johar Education Society, Pakistan (JESPK)
(where)
Lahore
(when)
2011

Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Muhammad Madi Bin Abdullah
  • Rafikul Islam
  • Johar Education Society, Pakistan (JESPK)

Time of origin

  • 2011

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