Artikel

Nominal group technique and its applications in managing quality in higher education

Quality management is an important aspect in all kinds of businesses - manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also discusses the details of NGT working procedure and explores the areas of its further applications.

Sprache
Englisch

Erschienen in
Journal: Pakistan Journal of Commerce and Social Sciences (PJCSS) ; ISSN: 2309-8619 ; Volume: 5 ; Year: 2011 ; Issue: 1 ; Pages: 81-99 ; Lahore: Johar Education Society, Pakistan (JESPK)

Klassifikation
Wirtschaft
Thema
Nominal group technique
quality management
higher education
Malaysia

Ereignis
Geistige Schöpfung
(wer)
Muhammad Madi Bin Abdullah
Rafikul Islam
Ereignis
Veröffentlichung
(wer)
Johar Education Society, Pakistan (JESPK)
(wo)
Lahore
(wann)
2011

Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Muhammad Madi Bin Abdullah
  • Rafikul Islam
  • Johar Education Society, Pakistan (JESPK)

Entstanden

  • 2011

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