Artikel

How Consumers Choose Hearing Aid Brands

Although the end consumer is becoming increasingly important in the hearing aid market, little is known about the factors that lead consumers to choose one hearing aid brand over another. In an exploratory study, we find that consumers rely primarily on hearing care professionals, and less so on marketing communications and word of mouth, when choosing hearing aid brands. Competence emerges as the most effective characteristic of hearing care professionals, followed by their friendliness and the emphasis of product utility (vs. product features).

Language
Englisch

Bibliographic citation
Journal: Marketing Review St.Gallen ; ISSN: 1865-7516 ; Volume: 34 ; Year: 2017 ; Issue: 6 ; Pages: 94-100

Classification
Management

Event
Geistige Schöpfung
(who)
Riedi, Martin
de Bellis, Emanuel
Event
Veröffentlichung
(who)
Thexis Verlag
(where)
St.Gallen
(when)
2017

Handle
Last update
10.03.2025, 11:43 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Riedi, Martin
  • de Bellis, Emanuel
  • Thexis Verlag

Time of origin

  • 2017

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