Artikel
Evaluation of outsourcing development in the service sector
The global pandemic has affected all sectors and disrupted not only supply chains but also had a particular impact on the range of services provided and the whole service sector. Outsourcing is used to adapt to business environment changes. However, in the scholarly literature, outsourcing of services is analysed as a complementary part of the manufacturing process - there is a lack of research on outsourcing in service companies. This article analyses the enablers of outsourcing in all service groups. The aim of the semi-structured interview was to determine not only the enablers, their significance in each WTO (World Trade Organisation) group of services but also the use of outsourcing in the provision of core and non-core services. The results of the empirical study revealed that outsourcing is increasingly used in the service sector; however, enablers vary depending on the provision of services, the nature of the service company's activities, and the needs they meet, public or for-profit.
- Language
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Englisch
- Bibliographic citation
-
Journal: Economies ; ISSN: 2227-7099 ; Volume: 9 ; Year: 2021 ; Issue: 2 ; Pages: 1-19 ; Basel: MDPI
- Classification
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Wirtschaft
Industry Studies: Services: General
Industrialization; Manufacturing and Service Industries; Choice of Technology
- Subject
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outsourcing
outsourcing drivers
service companies
- Event
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Geistige Schöpfung
- (who)
-
Dudė, Ugnė
Žitkienė, Rima
Jurevičienė, Daiva
Skvarciany, Viktorija
Lapinskaite, Indre
- Event
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Veröffentlichung
- (who)
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MDPI
- (where)
-
Basel
- (when)
-
2021
- DOI
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doi:10.3390/economies9020044
- Handle
- Last update
-
10.03.2025, 11:44 AM CET
Data provider
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Dudė, Ugnė
- Žitkienė, Rima
- Jurevičienė, Daiva
- Skvarciany, Viktorija
- Lapinskaite, Indre
- MDPI
Time of origin
- 2021
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