Artikel
Co-production of digital public services in Austrian public administrations
In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in such processes, how they are involved, and what outcomes are to be achieved.
- Language
-
Englisch
- Bibliographic citation
-
Journal: Administrative Sciences ; ISSN: 2076-3387 ; Volume: 11 ; Year: 2021 ; Issue: 1 ; Pages: 1-21 ; Basel: MDPI
- Classification
-
Öffentliche Verwaltung
- Subject
-
digital transformation
public administration
citizen participation
co-production
public value outcomes
- Event
-
Geistige Schöpfung
- (who)
-
Edelmann, Noella
Mergel, Ines
- Event
-
Veröffentlichung
- (who)
-
MDPI
- (where)
-
Basel
- (when)
-
2021
- DOI
-
doi:10.3390/admsci11010022
- Handle
- Last update
-
10.03.2025, 11:43 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Edelmann, Noella
- Mergel, Ines
- MDPI
Time of origin
- 2021
Other Objects (12)
Co-Production of Digital Public Services in Austrian Public Administrations
Competences that foster digital transformation of public administrations: An Austrian case study
The persistent constraints of new public management on sustainable co-production between non-profit professionals and service users
Public choice
Changed roles and strategies of professionals in the (co)production of public services
Leprosy: International public health policies and public health eras
Public information: Relevance or salience?
Pandemic preparedness and public health expenditure
Private sector credit and inflation volatility
Public service logic: An appropriate recipe for improving serviceness in the public sector?
Gender diversity in academic sector: Case study
Trading activity in public real estate markets
Co-Production of Digital Public Services in Austrian Public Administrations
Competences that foster digital transformation of public administrations: An Austrian case study
The persistent constraints of new public management on sustainable co-production between non-profit professionals and service users
Public choice
Changed roles and strategies of professionals in the (co)production of public services
Leprosy: International public health policies and public health eras
Public information: Relevance or salience?
Pandemic preparedness and public health expenditure
Private sector credit and inflation volatility
Public service logic: An appropriate recipe for improving serviceness in the public sector?
Gender diversity in academic sector: Case study
Trading activity in public real estate markets
Co-Production of Digital Public Services in Austrian Public Administrations
Competences that foster digital transformation of public administrations: An Austrian case study
The persistent constraints of new public management on sustainable co-production between non-profit professionals and service users
Public choice
Changed roles and strategies of professionals in the (co)production of public services
Leprosy: International public health policies and public health eras
Public information: Relevance or salience?
Pandemic preparedness and public health expenditure
Private sector credit and inflation volatility
Public service logic: An appropriate recipe for improving serviceness in the public sector?
Gender diversity in academic sector: Case study