The persistent constraints of new public management on sustainable co-production between non-profit professionals and service users

Artikel

In this paper, I explore whether and how New Public Management (NPM) inhibits the long-term sustainability of co-production between non-profit practitioners and service users in the United Kingdom. I show how the key elements of NPM (contracts and competitive tendering, performance measurement, a pressure for non-profits to become more 'business-like', and the framing of citizens as 'customers') provide distinct barriers for non-profits to engage in co-production over the longer term, inhibiting the long-term creation of value for citizens. Through an analysis of seven case study organisations, this paper contributes to building theory about the sustainability of co-production, the factors that shape enduring co-production, and the compatibility/incompatibility of NPM tools with co-production.

Object Details

• Language: Englisch

References and Relationships

• Bibliographic citation: Journal: Administrative Sciences ; ISSN: 2076-3387 ; Volume: 13 ; Year: 2023 ; Issue: 2 ; Pages: 1-15

Classification and Topics

• Classification: Öffentliche Verwaltung
• Subject: co-production ; New Public Management ; non-profit organisations ; sustainability

Contributors, Places and Time

• Event: Geistige Schöpfung
• (who): McMullin, Caitlin
• Event: Veröffentlichung
• (who): MDPI
• (where): Basel
• (when): 2023

Further information

• DOI: doi:10.3390/admsci13020037
• Handle: http://hdl.handle.net/10419/275502
• Last update: 10.03.2025, 11:45 AM CET