Artikel

Digital affordances: how entrepreneurs access support in online communities during the COVID-19 pandemic

COVID-19 has caused significant and unforeseen problems for entrepreneurs. While entrepreneurs would normally seek social support to help deal with these issues, due to social distancing, physical networks are often not available. Consequently, entrepreneurs must turn to alternative support sources, such as online communities, raising the question of how support is created in such spaces. Drawing on an affordance perspective, we investigate how entrepreneurs interact with online communities and base our qualitative analysis on conversation data (76,365 posts) from an online community of entrepreneurs on Reddit during the COVID-19 pandemic. Our findings draw out four affordances that online communities offer to entrepreneurs (resolving problems, reframing problems, reflecting on situations, refocusing thinking and efforts), resulting in a framework of entrepreneurial support creation in online communities. Thus, our study contributes to debates around (1) entrepreneurs' support during COVID-19 and (2) digital affordances in the entrepreneurship context.

Sprache
Englisch

Erschienen in
Journal: Small Business Economics ; ISSN: 1573-0913 ; Volume: 58 ; Year: 2021 ; Issue: 2 ; Pages: 637-663 ; New York, NY: Springer US

Klassifikation
Wirtschaft
Entrepreneurship
Business Administration: General
New Firms; Startups
Thema
Entrepreneurial support
Online communities
Affordances
COVID-19
Big data

Ereignis
Geistige Schöpfung
(wer)
Meurer, Marie Madeleine
Waldkirch, Matthias
Schou, Peter Kalum
Bucher, Eliane Léontine
Burmeister-Lamp, Katrin
Ereignis
Veröffentlichung
(wer)
Springer US
(wo)
New York, NY
(wann)
2021

DOI
doi:10.1007/s11187-021-00540-2
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Meurer, Marie Madeleine
  • Waldkirch, Matthias
  • Schou, Peter Kalum
  • Bucher, Eliane Léontine
  • Burmeister-Lamp, Katrin
  • Springer US

Entstanden

  • 2021

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