Arbeitspapier
Enterprise software and service innovation: Standardization versus customization
This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a survey among ICT service providers and knowledge-intensive service providers in Germany, this is the first paper empirically analyzing whether both types of enterprise software foster innovation in the service sector. The analysis is based on a knowledge production function. The results reveal that there is no relationship between sector specific enterprise software and innovation activity while customized enterprise software is possibly related to the probability of service innovation. The results stay robust if former innovation activity and general openness to new technologies are controlled for.
- Sprache
-
Englisch
- Erschienen in
-
Series: ZEW Discussion Papers ; No. 10-100
- Klassifikation
-
Wirtschaft
Market Structure, Firm Strategy, and Market Performance: General
Business Economics: General
Innovation and Invention: Processes and Incentives
- Thema
-
enterprise systems
service innovation
customized enterprise software
sector specific enterprise software
Dienstleistung
Innovation
EDV-Dienstleistung
Unternehmensdienstleistung
Computergestütztes Verfahren
Betriebliches Informationssystem
PC-Software
Schätzung
Deutschland
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Engelstätter, Benjamin
Sarbu, Miruna
- Ereignis
-
Veröffentlichung
- (wer)
-
Zentrum für Europäische Wirtschaftsforschung (ZEW)
- (wo)
-
Mannheim
- (wann)
-
2010
- Handle
- Letzte Aktualisierung
-
20.09.2024, 08:22 MESZ
Datenpartner
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Arbeitspapier
Beteiligte
- Engelstätter, Benjamin
- Sarbu, Miruna
- Zentrum für Europäische Wirtschaftsforschung (ZEW)
Entstanden
- 2010