Artikel

The impact of administrative management and information technology on e-government success: The mediating role of knowledge management practices

This study examines the impact of administrative management and information technology on e-government success with the mediation role of knowledge management practices. For this purpose, data was gathered from 163 public sector participants in the Al-Jouf region of Saudi Arabia. This study uses partial least squares structural equation modeling (PLS-SEM) to test and validate the research model and proposed hypotheses. The findings show that information technology and administrative management significantly increase e-government success and knowledge management practices. Moreover, the findings revealed that knowledge management practices play a vital mediating role between information technology and administrative management to make e-government success more successful and to reduce risk. Furthermore, this study strengthens the theoretical and practical implications of e-government by developing a link with socio-technical systems theory as well as with Fayol's administrative management theory. In the end, the study recommends that policymakers and managers take serious steps to attain advantages in the application of technologies in e-government to fulfill the renewable and changing needs of beneficiaries.

Language
Englisch

Bibliographic citation
Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 10 ; Year: 2023 ; Issue: 1 ; Pages: 1-19

Classification
Management
Subject
administrative management
Al-Jouf region
e-government success
information technology
knowledge management practices
Saudi Arabia

Event
Geistige Schöpfung
(who)
AlMulhim, Abdullah Fahad
Event
Veröffentlichung
(who)
Taylor & Francis
(where)
Abingdon
(when)
2023

DOI
doi:10.1080/23311975.2023.2202030
Last update
10.03.2025, 11:44 AM CET

Data provider

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Artikel

Associated

  • AlMulhim, Abdullah Fahad
  • Taylor & Francis

Time of origin

  • 2023

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