Journal article | Zeitschriftenartikel
Waiting and Rejection: An Organizational Perspective
Time spent waiting is frequently regarded as time wasted, and therefore as something to be avoided or at least minimized. In this article, however, waiting is viewed from an organizational perspective: delay and waiting are seen as integral to the strategic functioning of organizations, and to their handling of individual requests. Various kinds of waiting or intended organizational delays are described in terms of their contribution to `cooling out'. Waiting as cooling out means that waiting pacifies those frustrated (or possibly frustrated) by the organization. The analysis also addresses various manifestations of the social dialogue between the organization and the rejected, including those cases where waiting does not have a cooling out effect.
- Extent
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Seite(n): 349-362
- Language
-
Englisch
- Notes
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Status: Postprint; begutachtet (peer reviewed)
- Bibliographic citation
-
Time & Society, 17(2-3)
- Subject
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Soziologie, Anthropologie
Organisationssoziologie, Militärsoziologie
- Event
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Geistige Schöpfung
- (who)
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Sellerberg, Ann-Mari
- Event
-
Veröffentlichung
- (when)
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2008
- DOI
- URN
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urn:nbn:de:0168-ssoar-223661
- Rights
-
GESIS - Leibniz-Institut für Sozialwissenschaften. Bibliothek Köln
- Last update
-
21.06.2024, 4:26 PM CEST
Data provider
This object is provided by:
GESIS - Leibniz-Institut für Sozialwissenschaften. Bibliothek Köln. If you have any questions about the object, please contact the data provider.
GESIS - Leibniz-Institut für Sozialwissenschaften. Bibliothek Köln. If you have any questions about the object, please contact the data provider.
Object type
- Zeitschriftenartikel
Associated
- Sellerberg, Ann-Mari
Time of origin
- 2008
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