The impact of automation and optimization on customer experience: a consumer perspective

Location
Deutsche Nationalbibliothek Frankfurt am Main
Extent
1 Online-Ressource.
Language
Englisch

Bibliographic citation
The impact of automation and optimization on customer experience: a consumer perspective ; volume:10 ; number:1 ; day:27 ; month:11 ; year:2023 ; pages:1-10 ; date:12.2023
Humanities and Social Sciences Communications ; 10, Heft 1 (27.11.2023), 1-10, 12.2023

Creator
Gavrila Gavrila, Sorin
Blanco González-Tejero, Cristina
Gómez Gandía, José Andrés
de Lucas Ancillo, Antonio
Contributor
SpringerLink (Online service)

DOI
10.1057/s41599-023-02389-0
URN
urn:nbn:de:101:1-2024021413384925852688
Rights
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
15.08.2025, 7:36 AM CEST

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Associated

  • Gavrila Gavrila, Sorin
  • Blanco González-Tejero, Cristina
  • Gómez Gandía, José Andrés
  • de Lucas Ancillo, Antonio
  • SpringerLink (Online service)

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