Artikel
Examining the moderating role of workload in the relationship between emotional intelligence and caring behavior in healthcare organizations
Caring behavior is fundamental in the healthcare setting. This study examined the moderation role of workload in predicting the relationship between emotional intelligence and caring behavior in healthcare organizations. This study is a quantitative, cross-sectional survey, and data was collected through a self-administered questionnaire. The sample comprises 121 healthcare professionals, including medical doctors, nurses, pharmacists, laboratory scientists, and medical records officers in publicly-owned hospitals. The sample size consists of 30% males and 70% of females with a mean age of 41.32 years (SD = 10.25). Results revealed that emotional intelligence has a positive and significant predictive relationship with caring behavior, and that workload has a negative but non-significant interaction effect in the relationship. The findings suggest that emotional intelligence and the volume of work tasks employees are engaged in could have an impact on work outcomes. This knowledge has practical implications for human resource management in terms of recruitment, selection, job assignment, and further training of employees.
- Sprache
-
Englisch
- Erschienen in
-
Journal: International Journal of Business Science & Applied Management (IJBSAM) ; ISSN: 1753-0296 ; Volume: 15 ; Year: 2020 ; Issue: 1 ; Pages: 17-29 ; s.l.: International Journal of Business Science & Applied Management
- Klassifikation
-
Management
- Thema
-
emotional intelligence
cross-sectional design
workload
affective event theory
healthcare organizations
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Nwanzu, Chiyem Lucky
Babalola, Sunday Samson
- Ereignis
-
Veröffentlichung
- (wer)
-
International Journal of Business Science & Applied Management
- (wo)
-
s.l.
- (wann)
-
2020
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:45 MEZ
Datenpartner
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Nwanzu, Chiyem Lucky
- Babalola, Sunday Samson
- International Journal of Business Science & Applied Management
Entstanden
- 2020
Ähnliche Objekte (12)
Organizations as Innovations : Examining Changes in Journalism Through the Lens of Newly-Emerging Organizations
Organizations as Spaces for Caring: A Case of an Anti-trafficking Organization in India
Reducing is Caring
Caring for Compost
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Caring for creation - caring for people : documentation seminar, Moshi 2012
Caring for Creation – Caring for People Documentation Seminar Moshi 2012
Examining workload variations among different surgical team roles, specialties, and techniques: a multicenter cross-sectional descriptive study
Impact of medical professionals on Carbapenem-resistant Pseudomonas aeruginosa: moderating effect of workload based on the panel data in China
Examining the antecedents of employee retention among Jordanian private Universities: The moderating role of knowledge sharing
Callous-Unemotional Traits and Academic Performance in Secondary School Students: Examining the Moderating Effect of Gender
Organizations as Innovations : Examining Changes in Journalism Through the Lens of Newly-Emerging Organizations
Organizations as Spaces for Caring: A Case of an Anti-trafficking Organization in India
Reducing is Caring
Caring for Compost
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Caring for creation - caring for people : documentation seminar, Moshi 2012
Caring for Creation – Caring for People Documentation Seminar Moshi 2012
Examining workload variations among different surgical team roles, specialties, and techniques: a multicenter cross-sectional descriptive study
Impact of medical professionals on Carbapenem-resistant Pseudomonas aeruginosa: moderating effect of workload based on the panel data in China
Examining the antecedents of employee retention among Jordanian private Universities: The moderating role of knowledge sharing
Callous-Unemotional Traits and Academic Performance in Secondary School Students: Examining the Moderating Effect of Gender
Organizations as Innovations : Examining Changes in Journalism Through the Lens of Newly-Emerging Organizations
Organizations as Spaces for Caring: A Case of an Anti-trafficking Organization in India
Reducing is Caring
Caring for Compost
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion
Caring for creation - caring for people : documentation seminar, Moshi 2012
Caring for Creation – Caring for People Documentation Seminar Moshi 2012
Examining workload variations among different surgical team roles, specialties, and techniques: a multicenter cross-sectional descriptive study
Impact of medical professionals on Carbapenem-resistant Pseudomonas aeruginosa: moderating effect of workload based on the panel data in China
Examining the antecedents of employee retention among Jordanian private Universities: The moderating role of knowledge sharing