Artikel
Banking Expectations: Do Bankers Really Understand the Needs of the Small Business Customer?
This study examines the expectations that both small business firms and bankers have regarding the bank selection process. The purpose of the study is to determine whether or not bankers understand the needs of the small business customer. It is based on a nationwide survey of 115 small business firms and 296 banks. In seven instances, statistically significant differences in expectations are noted. The results suggest a communication gap in the small business/commercial bank relationship.
- Language
-
Englisch
- Bibliographic citation
-
Journal: Journal of Small Business Finance ; ISSN: 1057-2287 ; Volume: 4 ; Year: 1995 ; Issue: 2/3 ; Pages: 99-112 ; Greenwich, CT: JAI Press
- Classification
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Management
Banks; Depository Institutions; Micro Finance Institutions; Mortgages
Firm Performance: Size, Diversification, and Scope
Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
- Subject
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Banking
Bank
Small Business
Expectations
- Event
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Geistige Schöpfung
- (who)
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Nielsen, James F.
Trayler, Rowan M.
Brown, Bonnie M.
- Event
-
Veröffentlichung
- (who)
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JAI Press
- (where)
-
Greenwich, CT
- (when)
-
1995
- Handle
- Last update
-
10.03.2025, 11:44 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Nielsen, James F.
- Trayler, Rowan M.
- Brown, Bonnie M.
- JAI Press
Time of origin
- 1995
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