Artikel

Banking Expectations: Do Bankers Really Understand the Needs of the Small Business Customer?

This study examines the expectations that both small business firms and bankers have regarding the bank selection process. The purpose of the study is to determine whether or not bankers understand the needs of the small business customer. It is based on a nationwide survey of 115 small business firms and 296 banks. In seven instances, statistically significant differences in expectations are noted. The results suggest a communication gap in the small business/commercial bank relationship.

Sprache
Englisch

Erschienen in
Journal: Journal of Small Business Finance ; ISSN: 1057-2287 ; Volume: 4 ; Year: 1995 ; Issue: 2/3 ; Pages: 99-112 ; Greenwich, CT: JAI Press

Klassifikation
Management
Banks; Depository Institutions; Micro Finance Institutions; Mortgages
Firm Performance: Size, Diversification, and Scope
Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
Thema
Banking
Bank
Small Business
Expectations

Ereignis
Geistige Schöpfung
(wer)
Nielsen, James F.
Trayler, Rowan M.
Brown, Bonnie M.
Ereignis
Veröffentlichung
(wer)
JAI Press
(wo)
Greenwich, CT
(wann)
1995

Handle
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Nielsen, James F.
  • Trayler, Rowan M.
  • Brown, Bonnie M.
  • JAI Press

Entstanden

  • 1995

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