Artikel
Banking Expectations: Do Bankers Really Understand the Needs of the Small Business Customer?
This study examines the expectations that both small business firms and bankers have regarding the bank selection process. The purpose of the study is to determine whether or not bankers understand the needs of the small business customer. It is based on a nationwide survey of 115 small business firms and 296 banks. In seven instances, statistically significant differences in expectations are noted. The results suggest a communication gap in the small business/commercial bank relationship.
- Sprache
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Englisch
- Erschienen in
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Journal: Journal of Small Business Finance ; ISSN: 1057-2287 ; Volume: 4 ; Year: 1995 ; Issue: 2/3 ; Pages: 99-112 ; Greenwich, CT: JAI Press
- Klassifikation
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Management
Banks; Depository Institutions; Micro Finance Institutions; Mortgages
Firm Performance: Size, Diversification, and Scope
Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
- Thema
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Banking
Bank
Small Business
Expectations
- Ereignis
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Geistige Schöpfung
- (wer)
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Nielsen, James F.
Trayler, Rowan M.
Brown, Bonnie M.
- Ereignis
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Veröffentlichung
- (wer)
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JAI Press
- (wo)
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Greenwich, CT
- (wann)
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1995
- Handle
- Letzte Aktualisierung
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10.03.2025, 11:44 MEZ
Datenpartner
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Objekttyp
- Artikel
Beteiligte
- Nielsen, James F.
- Trayler, Rowan M.
- Brown, Bonnie M.
- JAI Press
Entstanden
- 1995