“Touching” services: tangible objects create an emotional connection to services even before their first use

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Standort
Deutsche Nationalbibliothek Frankfurt am Main
ISSN
2198-2627
Umfang
Online-Ressource
Sprache
Englisch
Anmerkungen
online resource.

Erschienen in
“Touching” services: tangible objects create an emotional connection to services even before their first use ; day:2 ; month:5 ; year:2020 ; pages:1-26
Business research ; (2.5.2020), 1-26

Urheber
Nägele, Nora
Walter, Benjamin von
Scharfenberger, Philipp
Wentzel, Daniel
Beteiligte Personen und Organisationen
SpringerLink (Online service)

DOI
10.1007/s40685-020-00114-0
URN
urn:nbn:de:101:1-2020071200442810954926
Rechteinformation
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Letzte Aktualisierung
14.08.2025, 10:59 MESZ

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Beteiligte

  • Nägele, Nora
  • Walter, Benjamin von
  • Scharfenberger, Philipp
  • Wentzel, Daniel
  • SpringerLink (Online service)

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