Artikel

Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour

Background: It has been said that organisational democracy influences the improvement of behavioural orientations related to being good organisational citizens.Objectives: The main purpose of this study was to provide empirical evidence on bank employees' perceptions towards organisational democracy and their organisational citizenship behaviour, in addition to indicating whether a relationship exists between organisational democracy and organisational citizenship behaviour.Method: Data were collected through the use of a questionnaire. The population of the study consisted of bank employees working at branches of a private bank located in the province of Istanbul, Turkey. A total of 240 bank employees took part in the study. Data analysis entailed the computation of descriptive statistics, as well as t-test, analysis of variance (ANOVA) test, correlation analysis and regression analysis.Results: The study results indicated that a statistically significant relationship exists between the bank employees' perceptions of organisational democracy and their organisational citizenship behaviour.Conclusion: Through this study, it can be concluded that organisational democracy is an important variable that can be used by managers to facilitate the favourable behaviour of employees and to promote the sense of citizenship that employees feel towards their organisation, which in turn will positively influence organisational performance.

Sprache
Englisch

Erschienen in
Journal: South African Journal of Business Management ; ISSN: 2078-5976 ; Volume: 49 ; Year: 2018 ; Issue: 1 ; Pages: 1-9 ; Cape Town: African Online Scientific Information Systems (AOSIS)

Klassifikation
Management

Ereignis
Geistige Schöpfung
(wer)
Tokay, Özhan
Eyupoglu, Serife Z.
Ereignis
Veröffentlichung
(wer)
African Online Scientific Information Systems (AOSIS)
(wo)
Cape Town
(wann)
2018

DOI
doi:10.4102/sajbm.v49i1.397
Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Tokay, Özhan
  • Eyupoglu, Serife Z.
  • African Online Scientific Information Systems (AOSIS)

Entstanden

  • 2018

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