Artikel
Chatbot usage intention analysis: Veterinary consultation
This study uses artificial intelligence and big data technologies to develop a chatbot prototype for veterinary consultations. To understand pet owners' behavioral intentions to use the chatbot for veterinary consultations, we modify the technology acceptance model to develop a usage intention model for the veterinary consultation chatbot. We survey members of a pet network community by using Google Forms to collect data and partial least squares structural equation modeling for analysis. The results indicate that the perceived accuracy, perceived completeness, and perceived ease of use increased pet owners' user satisfaction of veterinary consultation chatbot; the perceived convenience and pet owners' user satisfaction increased pet owners' behavioral intention to use chatbot for veterinary consultations. This study can be used as a basis for evaluation of using intelligent technologies in pet healthcare consultation and pet disease management.
- Sprache
-
Englisch
- Erschienen in
-
Journal: Journal of Innovation & Knowledge (JIK) ; ISSN: 2444-569X ; Volume: 6 ; Year: 2021 ; Issue: 3 ; Pages: 135-144 ; Amsterdam: Elsevier
- Klassifikation
-
Management
- Thema
-
Technology acceptance model
User satisfaction
Behavioral intention
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Huang, Duen-Huang
Chueh, Hao-En
- Ereignis
-
Veröffentlichung
- (wer)
-
Elsevier
- (wo)
-
Amsterdam
- (wann)
-
2021
- DOI
-
doi:10.1016/j.jik.2020.09.002
- Handle
- Letzte Aktualisierung
-
10.03.2025, 11:42 MEZ
Datenpartner
Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Huang, Duen-Huang
- Chueh, Hao-En
- Elsevier
Entstanden
- 2021
Ähnliche Objekte (12)
Analyzing determinants influencing an individual's intention to use social commerce website
On LPG usage in rural Vietnamese households
Understanding the impacts of lifestyle segmentation & perceived value on brand purchase intention: An empirical study in different product categories
Understanding knowledge management system antecedents of performance impact: Extending the task-technology fit model with intention to share knowledge construct
Ignorance, intention and stochastic outcomes
Store brands’ purchase intention: Examining the role of perceived quality
Entrepreneurial intention among engineering students: The role of entrepreneurship education
Mediscript, GK 3. 2. Staatsexamen
Abstracts of oral communications and poster presentations / Deutsche Gesellschaft für Säugetierkunde, 88.. Giessen (Germany), 1sh - 4th September 2014
Pflege in Einfacher Sprache, [...]. Atmung
Jahrestagung der Deutschen Gesellschaft für Hygiene und Mikrobiologie (DGHM) e.V., 64.. 30. September bis 3. Oktober 2012, Congress Center Hamburg (CCH), Hamburg
Shells, membranes and space frames, Vol. 2.. Membrane and cable structures
Analyzing determinants influencing an individual's intention to use social commerce website
On LPG usage in rural Vietnamese households
Understanding the impacts of lifestyle segmentation & perceived value on brand purchase intention: An empirical study in different product categories
Understanding knowledge management system antecedents of performance impact: Extending the task-technology fit model with intention to share knowledge construct
Ignorance, intention and stochastic outcomes
Store brands’ purchase intention: Examining the role of perceived quality
Entrepreneurial intention among engineering students: The role of entrepreneurship education
Mediscript, GK 3. 2. Staatsexamen
Abstracts of oral communications and poster presentations / Deutsche Gesellschaft für Säugetierkunde, 88.. Giessen (Germany), 1sh - 4th September 2014
Pflege in Einfacher Sprache, [...]. Atmung
Jahrestagung der Deutschen Gesellschaft für Hygiene und Mikrobiologie (DGHM) e.V., 64.. 30. September bis 3. Oktober 2012, Congress Center Hamburg (CCH), Hamburg
Shells, membranes and space frames, Vol. 2.. Membrane and cable structures
Analyzing determinants influencing an individual's intention to use social commerce website
On LPG usage in rural Vietnamese households
Understanding the impacts of lifestyle segmentation & perceived value on brand purchase intention: An empirical study in different product categories
Understanding knowledge management system antecedents of performance impact: Extending the task-technology fit model with intention to share knowledge construct
Ignorance, intention and stochastic outcomes
Store brands’ purchase intention: Examining the role of perceived quality
Entrepreneurial intention among engineering students: The role of entrepreneurship education
Mediscript, GK 3. 2. Staatsexamen
Abstracts of oral communications and poster presentations / Deutsche Gesellschaft für Säugetierkunde, 88.. Giessen (Germany), 1sh - 4th September 2014
Pflege in Einfacher Sprache, [...]. Atmung
Jahrestagung der Deutschen Gesellschaft für Hygiene und Mikrobiologie (DGHM) e.V., 64.. 30. September bis 3. Oktober 2012, Congress Center Hamburg (CCH), Hamburg