Artikel
Effects of customer cooperation on knowledge generation activities and innovation results of firms
This study has analyzed the effect of cooperation with customers on firms’ innovation activities. This issue is particularly novel and important as customers provide information that will be very useful to generate new products and to make the innovation process more efficient. This paper makes important contributions to the literature by analyzing how the cooperation with customers affected the creation of technological knowledge and the economic returns derived from such knowledge. Results have shown that firms cooperating with customers increased investments geared toward expanding the technological knowledge base within the firm's technological domain yet managed to reduce investments oriented to extend the frontier of technological knowledge, at least in the short term. It was also observed, that this cooperation had positive effects on firms’ economic returns derived from the sales of products new for the market allowing companies to maintain a competitive advantage over their rivals."
- Language
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Englisch
- Bibliographic citation
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Journal: BRQ Business Research Quarterly ; ISSN: 2340-9436 ; Volume: 17 ; Year: 2014 ; Issue: 4 ; Pages: 292-302 ; Barcelona: Elsevier España
- Classification
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Management
- Subject
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Customer cooperation
Basic research
Applied research
Technological development
Innovation result
- Event
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Geistige Schöpfung
- (who)
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Sánchez-González, Gloria
Herrera, Liliana
- Event
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Veröffentlichung
- (who)
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Elsevier España
- (where)
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Barcelona
- (when)
-
2014
- DOI
-
doi:10.1016/j.brq.2013.11.002
- Handle
- Last update
-
10.03.2025, 11:45 AM CET
Data provider
This object is provided by:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Sánchez-González, Gloria
- Herrera, Liliana
- Elsevier España
Time of origin
- 2014
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