Artikel

Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance

This study aimed to determine the role of soft skill competency (SSC) and employees' capacity (EC) in mediating the effect of training effectiveness (TE) on health workers' performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 23 analysis, with data obtained through accidental sampling from 222 health workers who filled out online questionnaires and were declared complete. The results showed that TE improved SSC and HWP, although it did not have a direct effect on increasing EC. This indicated that SSC was needed to mediate the relationship between these two variables. SSC and EC also mediated the effect of TE on HWP. These results were expected to enrich the limited references in explaining the relationship between human resources (HR) planning and HWP, specifically during the COVID-19 pandemic.

Sprache
Englisch

Erschienen in
Journal: Cogent Business & Management ; ISSN: 2331-1975 ; Volume: 10 ; Year: 2023 ; Issue: 1 ; Pages: 1-19

Klassifikation
Management
Thema
employees’
capacity
health workers’
performance
soft skill competency
training effectiveness

Ereignis
Geistige Schöpfung
(wer)
Tamsah, Hasmin
Ilyas, Gunawan Bata
Nurung, Jumiaty
Jusuf, Ekafadly
Rahmi, Sri
Ereignis
Veröffentlichung
(wer)
Taylor & Francis
(wo)
Abingdon
(wann)
2023

DOI
doi:10.1080/23311975.2023.2199493
Letzte Aktualisierung
10.03.2025, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Tamsah, Hasmin
  • Ilyas, Gunawan Bata
  • Nurung, Jumiaty
  • Jusuf, Ekafadly
  • Rahmi, Sri
  • Taylor & Francis

Entstanden

  • 2023

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