Arbeitspapier

The effects of incentives, social norms, and employees' values on work performance

This agent-based model contributes to a theory of corporate culture in which company performance and employees' behaviour result from the interaction between financial incentives, motivational factors and endogenous social norms. Employees' personal values are the main drivers of behaviour. They shape agents' decisions about how much of their working time to devote to individual tasks, cooperative, and shirking activities. The model incorporates two aspects of the management style, analysed both in isolation and combination: (i) monitoring efforts affecting intrinsic motivation, i.e. the firm is either trusting or controlling, and (ii) remuneration schemes affecting extrinsic motivation, i.e. individual or group rewards. The simulations show that financial incentives can (i) lead to inefficient levels of cooperation, and (ii) reinforce value-driven behaviours, amplified by emergent social norms. The company achieves the highest output with a flat wage and a trusting management. Employees that value self-direction highly are pivotal, since they are strongly (de-)motivated by the management style.

ISBN
978-3-96973-063-8
Language
Englisch

Bibliographic citation
Series: Ruhr Economic Papers ; No. 917

Classification
Wirtschaft
Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
Micro-Based Behavioral Economics: Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making‡
Time Allocation and Labor Supply
Personnel Economics: Compensation and Compensation Methods and Their Effects
Personnel Economics: Labor Management
Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification
Subject
Values
social norms
remuneration systems
intrinsic motivation
monitoring
agent-based modelling

Event
Geistige Schöpfung
(who)
Roos, Michael W. M.
Reale, Jessica
Banning, Frederik
Event
Veröffentlichung
(who)
RWI - Leibniz-Institut für Wirtschaftsforschung
(where)
Essen
(when)
2021

DOI
doi:10.4419/96973063
Handle
Last update
10.03.2025, 11:44 AM CET

Data provider

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Object type

  • Arbeitspapier

Associated

  • Roos, Michael W. M.
  • Reale, Jessica
  • Banning, Frederik
  • RWI - Leibniz-Institut für Wirtschaftsforschung

Time of origin

  • 2021

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