Organizational Emotional Intelligence and Top Selling

Abstract: The purpose of this study is to explore emotional intelligence in association with effective sales performance. The participants involved in this study were sellers in a home furniture company and completed a new tool measuring emotional intelligence at the beginning of their employment with the company. After four months, their volume of sales was calculated and compared with other results. Briefly, evidence from this study indicates that emotional intelligence skills are relevant in association with job performance, particularly relationship management and self-management. The final results support the main hypothesis. Subsequent implications for sales organizations and researchers are discussed. https://ejop.psychopen.eu/index.php/ejop/article/view/755

Location
Deutsche Nationalbibliothek Frankfurt am Main
Extent
Online-Ressource
Language
Englisch

Bibliographic citation
Organizational Emotional Intelligence and Top Selling ; volume:10 ; number:4 ; day:28 ; month:11 ; year:2014
Europe's journal of psychology ; 10, Heft 4 (28.11.2014)

Creator
Gabriele Giorgi
Serena Mancuso
Francisco Javier Fiz Perez

DOI
10.5964/ejop.v10i4.755
URN
urn:nbn:de:101:1-2020101417411564865037
Rights
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
14.08.2025, 10:48 AM CEST

Data provider

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Associated

  • Gabriele Giorgi
  • Serena Mancuso
  • Francisco Javier Fiz Perez

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