RFM customer analysis for product-oriented services and service business development: an interventionist case study of two machinery manufacturers

Location
Deutsche Nationalbibliothek Frankfurt am Main
ISSN
1572-963X
Extent
Online-Ressource
Language
Englisch
Notes
online resource.

Bibliographic citation
RFM customer analysis for product-oriented services and service business development: an interventionist case study of two machinery manufacturers ; day:25 ; month:1 ; year:2019 ; pages:1-31
Journal of management & governance ; (25.1.2019), 1-31

Creator
Stormi, Kati
Lindholm, Anni
Laine, Teemu Juhani
Korhonen, Tuomas
Contributor
SpringerLink (Online service)

DOI
10.1007/s10997-018-9447-3
URN
urn:nbn:de:101:1-2019022721493662309884
Rights
Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
14.08.2025, 11:00 AM CEST

Data provider

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Associated

  • Stormi, Kati
  • Lindholm, Anni
  • Laine, Teemu Juhani
  • Korhonen, Tuomas
  • SpringerLink (Online service)

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