Best Practices: Rituals and Rhetorical Strategies in the "Initial Telephone Contact

Abstract: In the social sciences the need to integrate qualitative and quantitative approaches has long been recognized, but research practice rarely meets this need. The best way to achieve such an objective may be to select specific aspects of empirical research where the two approaches can achieve a mutual collaboration. One of these aspects is in dealing with the problem of refusals in survey research. In particular this paper will deal with the "initial telephone contact", a clearly-defined step in the survey research process. This step is crucial because, during the contact, refusals to participate may arise. Refusals are an increasing phenomenon which are particularly threatening to survey research, in that attempts to counter-act their effects can produce serious bias in the statistical inferences that are made and distort the data analysis. The advice reported in survey handbooks in order to manage the initial contact is often unrealistic and contradictory. Further, to reduce the re.... https://www.qualitative-research.net/index.php/fqs/article/view/978

Object Details

• Location: Deutsche Nationalbibliothek Frankfurt am Main
• Extent: Online-Ressource
• Language: Englisch

References and Relationships

• Bibliographic citation: Best Practices: Rituals and Rhetorical Strategies in the "Initial Telephone Contact ; volume:2 ; number:1 ; day:28 ; month:02 ; year:2001 ; Forum qualitative Sozialforschung ; 2, Heft 1 (28.02.2001)

Contributors, Places and Time

• Creator: Gobo, Giampietro

Further information

• DOI: 10.17169/fqs-2.1.978
• URN: urn:nbn:de:0114-fqs0101177
• Rights: Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
• Last update: 15.08.2025, 7:21 AM CEST