Do managerial communications improve customer satisfaction and eWOM? The moderating effect of response authenticity
- Location
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Deutsche Nationalbibliothek Frankfurt am Main
- Extent
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1 Online-Ressource.
- Language
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Englisch
- Bibliographic citation
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Do managerial communications improve customer satisfaction and eWOM? The moderating effect of response authenticity ; volume:10 ; number:1 ; day:3 ; month:8 ; year:2023 ; pages:1-12 ; date:12.2023
Humanities and Social Sciences Communications ; 10, Heft 1 (3.8.2023), 1-12, 12.2023
- Creator
- Contributor
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SpringerLink (Online service)
- DOI
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10.1057/s41599-023-01979-2
- URN
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urn:nbn:de:101:1-2024020907590633469294
- Rights
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Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Last update
-
15.08.2025, 7:37 AM CEST
Data provider
This object is provided by:
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Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Associated
- Han, Saram
- Anderson, Christopher K.
- Chung, Kyunghwa
- SpringerLink (Online service)
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