Artikel
Company maturity models: Application to supplier development program in oil & gas sector
Purpose: In order to achieve excellence, outsourced maintenance contractors in Oil & Gas sector play a key role due to the important impact of their task on security, availability and energy consumption. This paper presents the process followed in order to implement a Supplier Development Program in a refinery using Company Maturity Model (CoMM) and the results obtained in three cases validating the method to obtain a strategic improvement project medium term grid. Design/methodology/approach: The methodology followed consists of constructing a CoMM capturing the knowledge existing in the refinery and applying it with three supplier improvement teams. Findings and conclusions have arised through an observation of the three processes and extracting common conclusions. Findings: The resulting CoMM has been used for self-assessment by three suppliers and has demonstrated its potential to define a medium-term improvement project road map validated by the customer. Furthermore, during the design and application processes, the contribution of CoMMs to the SECI process of knowledge management has been observed. Practical implications: The use of CoMMs in a service contractor context can be applied in other sectors. It contributes to alignment of targets between the supplier and customer companies and to knowledge sharing inside both firms. Originality/value: Maturity models in many transversal fields (CMMI, EFQM, BPMM, PEMM, etc.) have been thoroughly studied in the literature. Less effort has been made analysing the case of using maturity models constructed and implemented by a company for its specific purposes. In this paper, the process followed by a company to establish a Supplier Development Process using CoMMs is described.
- Language
-
Englisch
- Bibliographic citation
-
Journal: Journal of Industrial Engineering and Management (JIEM) ; ISSN: 2013-0953 ; Volume: 11 ; Year: 2018 ; Issue: 2 ; Pages: 187-195 ; Barcelona: OmniaScience
- Classification
-
Management
- Subject
-
maturity
knowledge
oil
supplier
refinery
- Event
-
Geistige Schöpfung
- (who)
-
Retegi Albisua, Jabier
Igartua, Juan Ignacio
- Event
-
Veröffentlichung
- (who)
-
OmniaScience
- (where)
-
Barcelona
- (when)
-
2018
- DOI
-
doi:10.3926/jiem.2500
- Handle
- Last update
-
10.03.2025, 11:42 AM CET
Data provider
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.
Object type
- Artikel
Associated
- Retegi Albisua, Jabier
- Igartua, Juan Ignacio
- OmniaScience
Time of origin
- 2018
Other Objects (12)
Production control and supplier selection under demand disruptions
Three stage maturity model in SME's toward industry 4.0
A decision support tool for sustainable supplier selection in manufacturing firms
Coordinating supplier-retailer using multiple common replenishment epochs with retailers' choices
Order allocation in a multi-supplier environment: Review of the literature since 2007
Supplier selection in manufacturing innovation chain-oriented public procurement based on improved PSO method
Does supplier evaluation impact process improvement?
Vendor Managed Inventory: Why you need to talk to your supplier
A concurrent optimization model for supplier selection with fuzzy quality loss
International oil price's impacts on carbon emission in China's transportation industry
A literature review of criteria for supplier selection
A maturity model for the information-driven SME
Production control and supplier selection under demand disruptions
Three stage maturity model in SME's toward industry 4.0
A decision support tool for sustainable supplier selection in manufacturing firms
Coordinating supplier-retailer using multiple common replenishment epochs with retailers' choices
Order allocation in a multi-supplier environment: Review of the literature since 2007
Supplier selection in manufacturing innovation chain-oriented public procurement based on improved PSO method
Does supplier evaluation impact process improvement?
Vendor Managed Inventory: Why you need to talk to your supplier
A concurrent optimization model for supplier selection with fuzzy quality loss
International oil price's impacts on carbon emission in China's transportation industry
A literature review of criteria for supplier selection
A maturity model for the information-driven SME
Production control and supplier selection under demand disruptions
Three stage maturity model in SME's toward industry 4.0
A decision support tool for sustainable supplier selection in manufacturing firms
Coordinating supplier-retailer using multiple common replenishment epochs with retailers' choices
Order allocation in a multi-supplier environment: Review of the literature since 2007
Supplier selection in manufacturing innovation chain-oriented public procurement based on improved PSO method
Does supplier evaluation impact process improvement?
Vendor Managed Inventory: Why you need to talk to your supplier
A concurrent optimization model for supplier selection with fuzzy quality loss
International oil price's impacts on carbon emission in China's transportation industry
A literature review of criteria for supplier selection