Artikel

Quantitative research on the EFQM excellence model: A systematic literature review (1991-2015)

The purpose of the paper is to present the state of the art in quantitative research on the EFQM modelthat will guide future research lines in this field. For this, a systematic literature review from the period 1991–2015 is carried out in impact journals belonging to the Journal Citation Reports (JCR) and SCImagoJournal & Country Rank (SJR). Finally, 53 papers were selected and aspects related to the purpose, nature and instruments of data collection, type of quantitative analysis employed, sector under study and main conclusions and contributions are analysed. As a result, the study presents more than a dozen lines of future research.

Language
Englisch

Bibliographic citation
Journal: European Research on Management and Business Economics (ERMBE) ; ISSN: 2444-8834 ; Volume: 23 ; Year: 2017 ; Issue: 3 ; Pages: 147-156 ; Amsterdam: Elsevier

Classification
Management
Methodological Issues: General
Business Administration: General
Business Administration: Other
Subject
EFQM model
Excellence models
Quantitative research
Systematic literature review

Event
Geistige Schöpfung
(who)
Suárez, Eva
Calvo-Mora, Arturo
Roldán, José L.
Periáñez-Cristóbal, Rafael
Event
Veröffentlichung
(who)
Elsevier
(where)
Amsterdam
(when)
2017

DOI
doi:10.1016/j.iedeen.2017.05.002
Handle
Last update
10.03.2025, 11:42 AM CET

Data provider

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ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. If you have any questions about the object, please contact the data provider.

Object type

  • Artikel

Associated

  • Suárez, Eva
  • Calvo-Mora, Arturo
  • Roldán, José L.
  • Periáñez-Cristóbal, Rafael
  • Elsevier

Time of origin

  • 2017

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