Artikel
An analysis on the impact of logistics on customer service
What is the connection between Logistics, customer service and customer Satisfaction levels? What are the role and importance of a Company’s Logistics policies on the overall Customer Experience? What is a generally acceptable response time from a Customer Service?
- Sprache
-
Englisch
- Erschienen in
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Journal: Journal of Applied Leadership and Management ; ISSN: 2194-9522 ; Volume: 5 ; Year: 2017 ; Pages: 90-103 ; Kempten: Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology
- Klassifikation
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Management
- Thema
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Supply Chain Management
Supply Chain
Management
Logistics Management
Logistics
Customer
Customer Service
Customer Experience
- Ereignis
-
Geistige Schöpfung
- (wer)
-
Querin, Francesco
Göbl, Martin
- Ereignis
-
Veröffentlichung
- (wer)
-
Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology
- (wo)
-
Kempten
- (wann)
-
2017
- Handle
- Letzte Aktualisierung
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10.03.2025, 11:41 MEZ
Datenpartner
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Objekttyp
- Artikel
Beteiligte
- Querin, Francesco
- Göbl, Martin
- Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology
Entstanden
- 2017