Artikel

Financing services sector: Effectiveness of operational coordination and process control, evidence from Malaysia

Purpose: The paper assesses effectiveness of a financing scheme for services sector entrepreneurs by a financial development institution in Malaysia based on the competencies measurement for entrepreneur in services sector, i.e. productivity and service delivery effectiveness Design/methodology/approach: The study employed 20 questionnaires based on the competencies measurement for entrepreneur in services sector Findings: The results provided a better understanding of the entrepreneurial competencies, performance before and after receiving the financing, and the competitive environment facing the entrepreneurs in the services sector to mitigate negative impacts to their business and general economy following the extended recovery movement control order (CMCO) because of covid-19 pandemic in Malaysia until 31 December 2020. Research limitations/implications: The sample size that limits to companies currently servicing loans is a limitation Originality/value: The paper studied an actual financing scheme for services sector entrepreneurs by a financial development institution

Sprache
Englisch

Erschienen in
Journal: Global Business & Finance Review (GBFR) ; ISSN: 2384-1648 ; Volume: 25 ; Year: 2020 ; Issue: 4 ; Pages: 12-24 ; Seoul: People & Global Business Association (P&GBA)

Klassifikation
Management
Thema
Financing services sector
productivity and service delivery effectiveness
operational coordination
process control

Ereignis
Geistige Schöpfung
(wer)
Mohd Yaziz bin Mohd Isa
Gazi Md. Nurul Islam
Mohamed, Zulkifflee
Ereignis
Veröffentlichung
(wer)
People & Global Business Association (P&GBA)
(wo)
Seoul
(wann)
2020

DOI
doi:10.17549/gbfr.2020.25.4.12
Handle
Letzte Aktualisierung
10.02.2571, 11:44 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Artikel

Beteiligte

  • Mohd Yaziz bin Mohd Isa
  • Gazi Md. Nurul Islam
  • Mohamed, Zulkifflee
  • People & Global Business Association (P&GBA)

Entstanden

  • 2020

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