The development of a questionnaire to measure business process maturity
Abstract: Purpose: the creation of a questionnaire for business process maturity measurement. Design/Method/Approach. The authors developed a set of items and applied confirmatory factor analysis in order to demonstrate questionnaire validation and reliability. Findings. The model supports prior research to the extent that business process maturity can be explained by strategic alignment, governance and culture. Surprisingly, methodology showed weak result and IT & Technology as well as people did not seem to be part of the model. Theoretical implications. This research not only confirmed prior research but also showed that there is wiggle room regarding the underlying factors of business process maturity and how to apply them. Practical implications. This research provides a questionnaire for practitioners to assess business process maturity. Originality/Value. The authors created a questionnaire that can be used in practice and is based on factors backed up by academic research and finding
- Weitere Titel
-
Разработка анкеты для измерения зрелости бизнес-процессов
- Standort
-
Deutsche Nationalbibliothek Frankfurt am Main
- Umfang
-
Online-Ressource
- Sprache
-
Englisch
- Anmerkungen
-
Veröffentlichungsversion
begutachtet (peer reviewed)
In: European Journal of Management Issues ; 25 (2017) 3-4 ; 125-134
- Klassifikation
-
Management
- Ereignis
-
Veröffentlichung
- (wo)
-
Mannheim
- (wann)
-
2017
- Urheber
-
Aberle, David
Henkel, Jan
- DOI
-
10.15421/191716
- URN
-
urn:nbn:de:101:1-2019052812335049111978
- Rechteinformation
-
Open Access; Open Access; Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Letzte Aktualisierung
-
25.03.2025, 13:54 MEZ
Datenpartner
Deutsche Nationalbibliothek. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.
Beteiligte
- Aberle, David
- Henkel, Jan
Entstanden
- 2017
Ähnliche Objekte (12)
The development of a questionnaire to measure business process maturity
The Assessment of Business Process Management Maturity: Comparative Analysis Inside an Organization
eBusiness maturity and regional development
How to measure the accessibility maturity of organizations—A survey on accessibility maturity models for higher education
The Coping with Cyberbullying Questionnaire : Development of a New Measure
The business cycle implications of banks' maturity transformation
Process management in hospitals: An empirically grounded maturity model
Corporate debt maturity and investment over the business cycle
Attributes of process maturity of public administration units in Poland
Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry
Developing a measure for process cluster evaluation
Business digital maturity in Europe and its implication for open innovation
The development of a questionnaire to measure business process maturity
The Assessment of Business Process Management Maturity: Comparative Analysis Inside an Organization
eBusiness maturity and regional development
How to measure the accessibility maturity of organizations—A survey on accessibility maturity models for higher education
The Coping with Cyberbullying Questionnaire : Development of a New Measure
The business cycle implications of banks' maturity transformation
Process management in hospitals: An empirically grounded maturity model
Corporate debt maturity and investment over the business cycle
Attributes of process maturity of public administration units in Poland
Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry
Developing a measure for process cluster evaluation
Business digital maturity in Europe and its implication for open innovation
The development of a questionnaire to measure business process maturity
The Assessment of Business Process Management Maturity: Comparative Analysis Inside an Organization
eBusiness maturity and regional development
How to measure the accessibility maturity of organizations—A survey on accessibility maturity models for higher education
The Coping with Cyberbullying Questionnaire : Development of a New Measure
The business cycle implications of banks' maturity transformation
Process management in hospitals: An empirically grounded maturity model
Corporate debt maturity and investment over the business cycle
Attributes of process maturity of public administration units in Poland
Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry
Developing a measure for process cluster evaluation