Customer-to-Customer misbehavior : stopping the spread: how blame attributions drive Customer-to-Costumer misbehavior contagion and what frontline employees can do ti curb ist
- Location
-
Deutsche Nationalbibliothek Frankfurt am Main
- Extent
-
Online-Ressource
- Language
-
Englisch
- Bibliographic citation
-
Poster-Sessions des Fachbereichs Wirtschaftswissenschaft ; 2023,1
- Event
-
Veröffentlichung
- (where)
-
Berlin
- (who)
-
Freie Universität Berlin
- (when)
-
2023
- Creator
-
Danatzis, Ilias
Möller-Herm, Jana
- DOI
-
10.17169/refubium-45709
- URN
-
urn:nbn:de:kobv:188-refubium-45999-5
- Rights
-
Der Zugriff auf das Objekt ist unbeschränkt möglich.
- Last update
-
15.08.2025, 7:25 AM CEST
Data provider
This object is provided by:
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Deutsche Nationalbibliothek. If you have any questions about the object, please contact the data provider.
Associated
- Danatzis, Ilias
- Möller-Herm, Jana
- Freie Universität Berlin
Time of origin
- 2023
Other Objects (12)
Customer
The impact of customer discounts on frontline employees
Customer orientation in higher education : differing customer definitions and limited customer knowledge
How attributions of coproduction motives shape customer relationships over time
Customer Value
Customer interview
Customer Journey
Customer costing
A marketing view of the customer value: Customer lifetime value and customer equity
Humanoid service robots : customer expectations and customer responses
Value creation in business-to-customer and customer-to-customer relationships : three empirical studies
Customer engagement behavior : an empirical analysis of the role of customer emotions in customer interactions
Customer
The impact of customer discounts on frontline employees
Customer orientation in higher education : differing customer definitions and limited customer knowledge
How attributions of coproduction motives shape customer relationships over time
Customer Value
Customer interview
Customer Journey
Customer costing
A marketing view of the customer value: Customer lifetime value and customer equity
Humanoid service robots : customer expectations and customer responses
Value creation in business-to-customer and customer-to-customer relationships : three empirical studies
Customer engagement behavior : an empirical analysis of the role of customer emotions in customer interactions
Customer
The impact of customer discounts on frontline employees
Customer orientation in higher education : differing customer definitions and limited customer knowledge
How attributions of coproduction motives shape customer relationships over time
Customer Value
Customer interview
Customer Journey
Customer costing
A marketing view of the customer value: Customer lifetime value and customer equity
Humanoid service robots : customer expectations and customer responses
Value creation in business-to-customer and customer-to-customer relationships : three empirical studies