The CX scale: towards a holistic measure of customer experience

Location
Deutsche Nationalbibliothek Frankfurt am Main
Extent
Online-Ressource
Language
Englisch
Notes
In: AMA Summer Academic Conference 2018: Big Ideas and New Methods in Marketing; Proceedings of a meeting held 10-12 August 2018, Boston, Massachusetts, USA, S. CE-9-CE-10

Bibliographic citation
AMA Educators Proceedings ; 29

Event
Veröffentlichung
(where)
Augsburg
(who)
Universität Augsburg
(when)
2018
Event
Veröffentlichung
(where)
Chicago, IL
(who)
American Marketing Association (AMA)
(when)
2018
Creator
Contributor
Gal, David
Hewett, Kelly
Jayachandran, Satish

URN
urn:nbn:de:bvb:384-opus4-551392
Rights
Der Zugriff auf das Objekt ist unbeschränkt möglich.
Last update
14.08.2025, 10:52 AM CEST

Data provider

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Associated

  • Gahler, Markus
  • Paul, Michael
  • Klein, Jan F.
  • Gal, David
  • Hewett, Kelly
  • Jayachandran, Satish
  • Universität Augsburg
  • American Marketing Association (AMA)

Time of origin

  • 2018

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