Artikel

Director's perspectives on the meaning and dimensions of corporate reputation

The purpose of this research is to explore the perspectives of directors to determine how they define, perceive, value, build and manage corporate reputation. A qualitative research design was employed. In order to gauge director's perspectives, 12 semi-structured, in-depth interviews were conducted with the directors of a multi-national company based in South Africa. The company operates in a highly regulated and competitive industry. The findings demonstrate that corporate reputation is indeed acknowledged as a key, intangible asset. Whilst the directors did not possess clear insight into building and managing corporate reputation, several key themes emerged. We report on their perceptions of the definitions, key dimensions and value ascribed to corporate reputation. By demonstrating the value that is associated with corporate reputation and by ascertaining that directors are indeed the appropriate custodians of corporate reputation, there will be better acceptance in introducing corporate reputation as a board room agenda item, that is well understood and implemented.

Language
Englisch

Bibliographic citation
Journal: South African Journal of Business Management ; ISSN: 2078-5976 ; Volume: 43 ; Year: 2012 ; Issue: 3 ; Pages: 29-39 ; Cape Town: African Online Scientific Information Systems (AOSIS)

Classification
Management

Event
Geistige Schöpfung
(who)
Reddiar, C.
Kleyn, N.
Abratt, R.
Event
Veröffentlichung
(who)
African Online Scientific Information Systems (AOSIS)
(where)
Cape Town
(when)
2012

DOI
doi:10.4102/sajbm.v43i3.472
Handle
Last update
10.03.2025, 11:43 AM CET

Data provider

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Object type

  • Artikel

Associated

  • Reddiar, C.
  • Kleyn, N.
  • Abratt, R.
  • African Online Scientific Information Systems (AOSIS)

Time of origin

  • 2012

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